Matija and Andrej Modelworks Return Policy: 

Matija and Andrej Modelworks will accept, for return or exchange less shipping, items that are in new condition, and free of damage by the customer.

Completed models, digital items, and commission works are not eligible for refund or exchange.

To receive a full refund for your order, post the item(s) you wish to return within 14 days of the original receipt of your order. Items returned must be returned with all parts and in their original packaging. Items returned after 14 days from the receipt of the original order will not be accepted for return or exchange.

Once your return has been received, we will inspect the item and let you know the status of your return. If you have chosen to exchange for another item that is cheaper, we will refund the difference minus shipping.

If the return is approved, we will initiate a refund to your original method of payment and notify you as such. You should receive your refund in a few working days, depending on the policies of the original method of payment (PayPal or Credit).

If you have any questions, please do not hesitate to contact us at: info@mamodelworks.com.